circle

Committee Details Portal

This page contains details for u3a committee portals. You can use the buttons below to find the information you need.


Updating Contact Details for your u3a committee

The u3a Portal (NetSuite) gives u3a committees direct access to update key information and contact details for their u3a.

It has been designed to make things easier for you to update your committee details throughout the year, rather than only once a year at the time of the Annual Return.

We recommend updating the portal form on a tablet or desktop computer for the best user experience.

graphic showing log-in screen for u3a portal

Submitting your Annual Return

We will be in touch with the Secretary of your u3a and the Portal Contact in early April 2024 with details on submitting your Annual return for 2024.

As in previous years you will need to submit the information for your Annual Return online via the u3a Portal (NetSuite). 

The submission form will ask for the number of paid-up members in your u3a on 31 March 31 2024. Associate members do not count as a paid-up member of your u3a. Their membership will be included in their home u3a, where they pay their membership fees.

Please make sure that the contact details for your committee are correct, so that the Annual Return request is sent to the correct contact at your u3a - see steps above. Thank you.

The link to submit your Annual Return is unique for this process. It is different to the link to update your committee contact details or to accept the Siteworks T's and C's.

Once the information has been submitted for your u3a the form will be locked. If you spot an error, and need to make a change to your submission, you will need to contact us by email so that we can reset the form for you.

We recommend submitting your Annual Return details on a tablet or desktop computer for the best user experience.

If you have any problems or questions about completing the Annual Return form, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


Signing the SiteWorks Terms and Conditions

As we roll out SiteWorks sites to u3as across the movement, u3as will be contacted by email and will be asked to sign the Terms and Conditions for their SiteWorks site. This email will be sent to the Secretary, or the Portal Contact when this is a different contact addresss.

You will need to sign in to the Portal to agree to the Siteworks Terms and Conditions.

The link to sign the Siteworks Terms and Conditions is unique to this task. It is different to the link your u3a was sent to submit your annual return and different to the link to update your committee contact details.

We recommend signing the Siteworks Terms and Conditions on a tablet or desktop computer for the best user experience.

If you need help, please email the SiteWorks team on This email address is being protected from spambots. You need JavaScript enabled to view it. with your question or issue and we will get back to you with advice and support.

To find out more go to https://siteworks.u3a.org.uk/


Portal FAQs

We hope that you will find the process of accessing the portal straightforward but, just in case you have any concerns, we have put together some answers to a few key questions that you might have on this process.

How do I get help to login to the portal?

If you need help, please email us on This email address is being protected from spambots. You need JavaScript enabled to view it. with your question or issue and we will get back to you with advice and support.

If you need to reset your Portal password, this can be done on the Portal log-in screen. Click either of the buttons above to get to the log-in screen and reset your password.

Updating Committee Details FAQs

What information am I being asked to update and why?

The portal form on NetSuite allows u3as to update the details of key committee members so that the u3a office can contact them about Trust business.

The portal form also allows u3as to update details relating to your TAM contacts so that the u3a can contact them regarding TAM (Third Age Matters).

The portal form gives u3as access to directly update the information relating to your u3a that is displayed on the ‘Find your local u3a’ map on this website.

Please make sure that the person who updates the information on the portal form has obtained consent from the members concerned before inputting their contact details.

Why are some of the fields at the top greyed-out and unavailable to edit?

The greyed-out fields relate to data that the u3a office uses to identify your local u3a. This data cannot be changed without letting us know. This is important so that can identify each local u3a on our system. If you need the greyed-out data to be changed, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will make the changes for you.

Why are some of the fields already populated and where does this data come from?

Where we already have data on our system, e.g. from last years’ annual return, we have used this data to pre-populate fields with the information. This should speed up the process of data review and help you to identify and fix any errors.

How do I submit (save) the data and how do I verify it has happened?

To save the data for your u3a, scroll down to the bottom of the page, tick the box to acknowledge that you have obtained the consent of the individuals whose information you are inputting and then you click the ‘submit’ button.

Once you have clicked the ’submit’ button, scroll back up to the top of the page and you will see the 'last updated by’ field, just under the large u3a logo, with a timestamp of the last time that updates were saved.

Why has the process of updating committee details been separated from the Annual Return process?

This year we have separated the process of updating committee details from the Annual Return process for two main reasons.

The Annual Return, where you declare the numbers of members that you have, accept the terms and conditions, and are sent a request for payment is much simpler as a once per year standalone process.

Since committee members’ details, and things like main meeting locations, change at various times throughout the year, the portal will always be available so that you can update these details as frequently as needed.

What should we do if we do not have a secretary, or the secretary is unable to fill out the details on the portal form?

If you do not currently have a secretary, your secretary is unable to fill out the portal form, or there is another committee member better placed to update the form on behalf of your u3a, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the email address of the alternative contact.

After some internal verification checks, we will update the system and send that person a new email containing new login details for the portal.

Download the portal FAQs, in PDF format, by clicking the link below.

u3a portal faqs (84.89 KB)


Info for new u3a Trustees

If you've recently joined (or re-joined) your committe and are a new Trustee - Welcome!

We've pulled together some links to key areas of the u3a website that will provide you with information about being a trustee and the support The Trust offers.

To access it, please log in to the Member’s Area by clicking on the button below.

Save
Your cookie settings
We use cookies to ensure you get the best experience on our website. These cookies allow the website to function, collect useful anonymised information about visitors and help to make your user experience better. You can choose which cookies to accept. Declining the use of cookies, may affect your experience of our website.
Accept all
Decline all
Read more
Analytics
Google Analytics uses performance cookies to track user activity on our website. This information is anonymous and helps us to improve the website.
Google Analytics
Accept
Decline
Google
Google YouTube
To view YouTube videos
Accept
Decline